Email support
What to include
- Redfish Console and iOS versions
- BMC model and firmware version, when known
- The screen and action involved
- The message shown and steps to reproduce it
Remove passwords, session tokens, server addresses, and sensitive hardware details from support messages and screenshots.
Before contacting support
Check that your iPhone can reach the BMC over your LAN or VPN, Redfish is enabled, and your BMC account has permission for the requested operation. Review certificate changes against your server administration records.
Product boundary
Redfish Console uses standard Redfish resources that the BMC advertises. Model and firmware differences affect availability. Remote console, firmware updates, virtual media, and raw IPMI are not supported.